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Job Title
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CSR-Advanced
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Date
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2009-11-21 |
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Company
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Abbtech Staffing Services
(View All Jobs)
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Location
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Washington,
DC
20599
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Category
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IT/Internet/Tech
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Posted by
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MattD |
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Blast Resume to CSR-Advanced Recruiters
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Post Resume on CSR-Advanced Career Sites
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Job Description
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Working Help Desk Service tickets; Troubleshooting hardware, software and peripherals; Repairing or replacing hardware and peripherals; Installing approved COTS software (including upgrades); Computer equipment setup/installation/de-installation; Equipment relocation; Configuring hardware, software and peripherals; Inventorying; Validating telecommunications through servers and workstations; Validating software and peripherals, and Providing informal customer education.
Education:
BS degree preferred
Experience:
Experience with the following: Hardware Workstations and Laptops (Compaq, Dell and other IBM compatible) Printers Scanners Servers (Dell, Compaq and other vendors) Network printers Switches Routers Software The Common Operating Environment (COE) may include: Windows 2000 and newer, Windows XP or newer MS-Office 2003 Suite or current standard Microsoft Outlook Microsoft Exchange 2003, MS Active Directory or current COTS Powerterm/InfoConnect FTP TCP/IP networking for DOS/Windows Secure Dial-In, Cable/Modem secure access Other commercial off-the-shelf software IP-based network software (Tivoli)
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