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Job Title
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Inbound Customer Marketing Sales Associate - Brunswick
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Date
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2009-11-17 |
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Company
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Bank of America
(View All Jobs)
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Location
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Brunswick,
ME
04011
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Category
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Customer Service
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Posted by
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bhodes |
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Blast Resume to Inbound Customer Marketing Sales Associate - Brunswick Recruiters
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Post Resume on Inbound Customer Marketing Sales Associate - Brunswick Career Sites
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Job Description
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OPPORTUNITY FOR ACHIEVEMENT™...
At Bank of America we take great pride in creating career opportunities for our associates - and we provide them with the training and support they need to achieve their goals.
Bank of America is seeking professional and motivated candidates interested in the following opportunity:
As a Bank of America Customer Marketing Advisor, you would be responsible for managing incoming calls from our credit card customers and developing a rapport with them to deepen our existing relationship. You would be responsible for optimizing sales opportunities on each call, for example, soliciting balance transfers from competitors, soliciting cash deposits into checking accounts and offering additional credit card products and services.
Associates utilize negotiation and decision-making skills to determine the most appropriate solicitation for each customer, minimizing fraud, while maintaining customer satisfaction. Successful candidates are goal-oriented, flexible and possess strong decision-making skills. Additionally, successful candidates have the ability to navigate several computer applications and the judgment to deviate from standard screens, scripts and procedures when appropriate. Extensive training on products, services and computer applications is provided.
Required skills:
- Excellent oral and written communication skills
- Ability to work effectively in a multi-task, high-volume environment
- Self-motivated and results-oriented
- Excellent organizational skills
- Problem solving skills
Desired skills:
- Experience with telephone sales techniques specifically with cross selling
- Previous call center experience
In return for your talent, Bank of America offers outstanding career opportunities and advancement and promotes a healthy work/life balance through special benefits and programs.
Bank of America is an Equal Opportunity Employer M/F/D/V.
Experience: Entry-Level
Education: years
To Apply:
Sign up and submit your resume on Jobirn.
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Inbound Customer Marketing Sales Associate - Brunswick
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