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Job Title
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Sales Associate
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Date
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2009-11-23 |
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Company
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Symantec
(View All Jobs)
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Location
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Phoenix,
AZ
85099
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Category
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Sales
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Posted by
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abishop |
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Job Description
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Company Overview Symantec is a global leader in providing security, storage and systems management solutions to help our customers from consumers and small businesses to the largest global organizations secure and manage their information-driven world against more risks at more points, more completely and efficiently.
Our software and services protect completely, in ways that can be easily managed and with controls that can be enforced automatically enabling confidence wherever information is used or stored.
Department Overview Symantecs Sales Organization offers enterprise customers more than 200 solutions within its security, storage and systems management software portfolios. These solutions are delivered to customers through multiple sales channels, including Direct B2B, Value-Added Resellers and Strategic Partnerships. Setting us apart from our competitors is the devotion and time we take to understand our customers requirements better than everyone else. We help them revolutionize their businesses, driven by our core values in every interaction, so that each and every employee feels proud to be a part of the winning team of Symantec.
Responsibilities Provides direct support to the sales organization. Plans and implements projects that support the sales organization, and is a critical resource for field sales management. Responsible for tracking and updating various reports, assisting with forecasting, commission reconciliation, and order tracking. Assist sales teams, partners and customers in providing technical and product information, including: creating quotes, RMA generation and tracking, assisting with support renewals and license transfers.
Maintenance and renewal support involves gathering data from the VERITAS sales renewals, the field sales rep, and the customer, and identifying how the information compliments or contradicts current sales efforts. The info will be used to assist in defining the go forward strategy on how to collect maintenance renewal fees while not jeopardizing current and future sales efforts.
Additionally, the position will frequently require ad-hoc activities such as collecting data for feedback, assisting with marketing campaigns and events and planning and coordinating local sales activities and events. Special projects may be identified that require implementation and follow through.
Qualifications: Bachelor degree or equivalent plus 3-5 years experience in sales, or in a sales or related environment. Prior experience in a sales support role. Prior experience in a similar or related role with a software company a plus. Excellent verbal and written communication skills. Strong problem solving skills and ability to follow issues through to closure. Provide assistance to sales team for routine tasks. Ability to work independently and as part of a team with high level of flexibility and adaptability. Excellent organizational skills and the ability to multi-task. Proven record of building effective working relationships with a strong customer focus.
Superior attention to detail. Strong computer skills including: Windows business application software (Word, Excel, Power Point), databases. How To Apply To be considered for a position, please submit your resume/CV on the Symantec Careers site.(http://www.symantec.com/about/careers/search.jsp) Symantec staffing professionals will review your qualifications against open positions.
Equal Employment Opportunity Symantec Corporation is an Equal Opportunity Employer and welcomes diversity.
NOTE: To all recruitment firms: Symantec is not accepting agency/search firm referrals for this posting, or other postings, without prior written permission from Symantecs Staffing organization.
Symantec is not responsible for any fees related to unsolicited resumes.
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Sales Associate
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