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Job Title
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Specialist, Learning & Development
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Date
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2009-12-18 |
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Company
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Sapient
(View All Jobs)
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Location
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Miami,
FL
33299
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Category
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IT/Internet/Tech
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Posted by
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MikeSW |
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Job Description
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REGIONAL LEAD, LEARNING & DEVELOPMENT
SEE THINGS DIFFERENTLY.
We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by harnessing the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned, our passion for delivering exceptional value unparalleled.
Sapient is looking for individuals who want to make a difference. We are inventors and the work we do changes lives. Our environment fosters growth and creativity, demands openness and client-focused delivery, and celebrates initiative and risk-taking.
Job Title: Specialist, Learning & DevelopmentJob Summary:
The L&D Regional Lead serves as the regional point of contact for L&D to Sapient (e.g. Southeast Region in the US). This consulting role is responsible for working with the manager community and HR professionals to identify and understand regional learning and development needs and delivering programs to meet those needs (through vendors or internal design). The consultant will execute against an annual Regional Development Plan and is expected to work with the manager community (i.e., Manager through VP) to integrate them into the learning process.
Responsibilities:
1.
Identify capability gaps and develop plan to close gaps for the designated region
Consult with manager community to determine short and long-term needs with respect to talent and capabilities
Help delivery teams take full advantage of L&D to improve their performance
Work closely with local People Strategists and Staffing team members to determine development needs.
Produce an annual regional Development Plan
Translate the capability needs into learning solutions (with either the L&D Design Team in India or local vendors)
Work with the L&D Design Team in India to translate the capability needs into learning solutions2.
Help Managers assess capabilities
Work closely with Managers of all levels to help them assess skills and knowledge of their team members, before and after training3.
Drive adoption of training solutions within the region.
Develop a communication plan for local training to raise awareness about training programs offered, benefits of attending, target audience. 4.
Create and deploy tools to increase application of acquired skills5.
Coach managers using Sapient’s coaching methods6.
Collaborate with the New Hire Integration team to create an effective on boarding experience in the region7.
Otherwise execute against the local L&D requirements as defined by the annual Development Plan
(India, Europe or North America) vendor management and selection
Learning interventions
Capabilities Required
Consulting and Business Skills: Experience in consulting and interacting with VP-level business leaders about the direction of their book of business and resulting short and long-term talent needs.
Consulting skills: Ability to develop a trusted-advisor relationship with managers of all levels. Examples of consulting skills are: clarifying objectives, asking probing questions, suggesting alternative solutions, driving decisions.
Influence Skills: Ability to engage and persuade managers of all levels to actively support and drive the development of their staff.
Planning skills: Creation of an annual Development Plan for the designated region.
Collaboration skills: Ability to define common interests, manage conflict and problem solve effectively with a broad set of stakeholders.
The Regional Lead will report to the Geography Lead, Learning & Development.
In performing the essential functions of this role, the work environment is fast-paced, moderately noisy and team-based. Additionally, overnight travel may be required.
Job RequirementsEducation:
Bachelor’s degree in arts/humanities, business, organizational development or related field is required. Master’s degree preferred.
Experience Guidelines:
5 years training or organizational development experience successfully managing the development and implementation of learning solutions
Accountability for, or oversight of, an organization-wide learning program
Previous work in a team environmentAbout SapientSapient, a global services firm, operates two groups--Sapient Interactive and Sapient Consulting--that help clients compete, evolve and grow in an increasingly complex marketplace. Sapient Interactive provides brand and marketing strategy, award-winning creative work, web design and development and emerging media expertise. Sapient Consulting provides business and IT strategy, process and systems design, package implementation and custom development, as well as outsourcing services such as testing, maintenance and support.
Sapient's passion for client success--evidenced by its ability to foster collaboration, drive innovation and solve challenging problems--is the subject of case studies on leadership and organizational behavior used by MBA students at both Harvard and Yale. Leading clients, including BP, Essent Energie, Hilton International, Janus, Sony Electronics and Verizon, rely on the company's unique approach to drive growth and market momentum. Headquartered in Boston, Sapient operates across North America, Europe and India.
Sapient is a registered service mark of Sapient Corporation.
Sapient is an Equal Opportunity Employer
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.See aboveJob type: Full Time
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