| Information | |
| Job Title | Technical Support Representative - MCSE - MCP - CCTV - Tier 3  |
| Date | 2009-11-11 |
| Company | Cybercoders.com (View All Jobs) |
| Location | Islandia, NY 11749 |
| Category | Telecommunications |
| Posted by | JobirnPartner |
| Job Description |
Technical Support Representative - MCSE - MCP - CCTV - Tier 3 Technical Support Rep - Tech Support - CCTV - video surveillance - MCSE - MCP - Tier 3 - Skills Required - Technical Support, tech support, customer support, field support, field service engineer, MCSE, MCP, A+, TCP/IP, CCTV, access control, video surveillance systems, IP video, video surveillance, access control, peripheral devices, video systems, networked systems, integrated security systems, subnet masking, DHCP, firewall, routers/switches, SAN, NAS Tech Support Representative - technical support - CCTV - video surveillance systems - MCSE - MCP - A+ - Networking+ - Customer Support - IP video - TCP/IP - DHCP - Firewalls - Routers - Switches - sniffers - SAN - NAS - access control - digital video - video codecs - video transmission If you have experience as a Technical Support Rep and experience with video surveillance/CCTV systems, please read on. Publicly-traded video surveillance company in Long Island seeks a Technical Support Representative. What you need: - Prior experience in a technical support/help desk role - Experience with CCTV, Electronics and PC (hardware/software) and Network Technology - Strong IP networking background: TCP/IP, subnet masking, DHCP, and firewalls - Working knowledge of routers, switches, sniffers, SAN, NAS, NAT - A+, Networking+, MCSE, or MCP desired - Ability to travel 25% of the time to customers' sites What you will be doing- You will: - Provide both pre and post sales Tier 3 level support, including installation, troubleshooting, servicing, and project management of video management systems, both on-site and via phone - Conduct training sessions and workshops and assist with product seminar and trade show set-up, teardown, and representation - Perform site surveys and determine conceptual requirements of system designs and implement with the support of Project Engineering, Technical Support and Inside Sales groups - Test and replicate hardware and software networking and application issues What's in it for you? - Stable company which develops exciting technology - Competitive compensation package - Comprehensive benefits package - Ability to work from home So, if you have a strong Technical Support background and experience with video surveillance/CCTV systems and live within commuting distance from Hauppauge, please apply now! - JO-Tech.NY - , , , , , CyberCoders CyberScientific |
| Apply for This Job | Technical Support Representative - MCSE - MCP - CCTV - Tier 3 |
